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Opinion Article | Open Access | Published 9th January 2021

Impact Statement Australian Therapeutic Goods
Administration (TGA) – Remote inspections

Malcolm Holmes, PHSS, UK | EJPPS | 254, (2020) | Download this PDF Paper

Following the suspension of on-site inspections during the COVID -19 pandemic, TGA developed new
arrangements to allow continued and flexible oversight of licenced domestic manufacturers by performing
remote GMP inspections.

The domestic program demonstrated that it would be possible to replicate this approach for overseas
medicine and biological manufacturers. However, it is recognised that broadening this program may bring
additional challenges and the same number of manufacturers cannot be inspected using this approach.

From July 2020, TGA will begin the remote GMP inspections program for some overseas manufacturers.

Sponsors who have submitted Certification (CE) applications or whose manufacturer has been identified as
requiring a remote GMP inspection will be contacted to register their interest in participating.

Specific Requirements
In the past companies have at times found the remote inspection process somewhat onerous and with a
greater potential for misunderstandings arising than during a conventional on-site inspection. TGA has set
out certain requirements for a designated “Remote Inspection Host” and for “Remote Inspection

Remote Inspection Host
An authorised responsible person should be nominated by the manufacturer to be the Remote Inspection
Host. This authorised person must have the required authority and IT support to ensure a smooth remote
inspection process can take place.

TGA Inspection staff will use the Remote Inspection Host as their point of contact for all communication in
relation to the remote inspection for the site.

The TGA will send a pre-inspection checklist to the manufacturing site, to be completed by the Remote
Inspection Host within 2 weeks of receipt of the document. This checklist will assist in determining if an
overseas manufacturing site is ready for a remote inspection and will enable the manufacturer to commence
preparation for the remote inspection.

The Remote Inspection Host must return the pre-inspection checklist requested documentation in the
timeframes set by the Lead Inspector. These documents must be available in an electronic 'read-only' format
and in English.

Remote inspection preparation
To prepare for a remote inspection the manufacturer should organise to have pre-recorded videos of the
site and operations so that the inspectors can be presented with a virtual tour of GMP relevant areas.

If the manufacturer has electronic systems for QMS databases such as complaints, deviations, OOS/OOT and
other GMP relevant areas then it is requested to organise guest remote read-only logins to the QMS
databases for inspectors’ use at the time of inspection.

The TGA will conduct the inspection in English. The manufacturer must have interpreters available, for each
inspector on the Inspection Team, who have both excellent technical knowledge and English skills.

The manufacturer must have the ability to participate in and/or host virtual communication on a suitable
and agreed IT platform, with timely IT support during the remote inspection. This should include the ability
to live stream video if required.

Where time zone differences need to be taken into consideration staff including subject matter experts
should be made available at the pre-agreed real-time communication timeslots.

The manufacturer should address any other requests during the remote inspection in a timely manner to
ensure a smooth process flow.

Any information requested by the inspector’s post-inspection should be provided by the manufacturer within
the requested timeframes. 

See:- and

PHSS Observation
As usual from TGA a very clear definition of their requirements. Companies may however find some of the
requirements quite challenging/onerous.

During the current pandemic, the likely hood of remote inspections is liable to increase and if found
successful could be adopted as more of a routine than we are used to at the moment.

As we all become more used to remote working, companies may also begin adopting such practices for their
internal and supplier GMP audits.


Author Information

Corresponding Author: Malcolm Holmes, PHSS

Hillborough House

Chapel Hill, Speen

Princes Risborough


HP27 0SP




Author Information
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